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Important This documentation space contains information about the SaaS version of BMC Helix Discovery. If you are using the on-premises version of BMC Helix Discovery, see BMC Helix Discovery 25.2 (On-Premises).

Troubleshooting

Consult the following topics for information about troubleshooting the BMC Helix Discovery product and components, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information.

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Troubleshooting discovery failures

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Troubleshooting miscellaneous issues

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Known issues

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Troubleshooting duplication issues

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Diagnostics and logs

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BMC Helix Discovery (SaaS)