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Accessing BMC Helix Remedyforce

When you log on to

BMC Helix Remedyforce

, different tabs are displayed based on your profile. You can use the tabs to perform various tasks in BMC Remedyforce. To access other tabs that are available for your profile, click the + icon.

Warning

Note

The Getting Started tab is the default landing tab for system administrators. However, system administrators can configure another tab as the default tab based on their requirements. For more information, see Configuring-the-default-landing-tab.

RF_Tabs.gif

The following table provides information about the tabs that are displayed by default for each profile.

Success

Best practice
If you currently use the original BMC Remedyforce pages (BMC Remedyforce Home tab), you must note that if you upgrade to BMC Remedyforce 20.14.01 or later, and then create or refresh a sandbox organization, the BMC Remedyforce Home tab and the original pages are no longer available to you. We recommend that you move to the Remedyforce Console tab to manage your records (incidents, tasks, problems, change requests, releases, and broadcasts) from an integrated console. For information about the key features of the Remedyforce Console tab, see Overview-of-the-Remedyforce-Console-tab.

 

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Remedyforce 20.23.02