Skip to Content

 

Information
Note This documentation supports the 20.15.01 version of BMC Remedyforce.To view the latest version, select the version from the Product version menu.

Configuring Self Service-wide general settings

The settings that are applicable to Self Service for all the users are provided on the General Self Service Settings page.

  1. Click the Remedyforce Administration tab.
  2. On the Home page, click the Configure Self Service tile, and from the menu select General Self Service Settings.
  3. Based on your requirement, select the appropriate settings. For more information, see Self Service general settings.
  4. Click save_icon.gif.
  5. In the confirmation dialog box, click OK.

Self Service general settings

The following table describes the configuration settings that are provided on the General Self Service Settings page:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Remedyforce 20.15.01