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BMC Helix ITSM: Asset Management 26.3

BMC Helix ITSM: Asset Management enables asset managers to track and manage the entire lifecycle of assets. It includes procurement, enterprise configuration items (CIs), contracts, financial costs, and software licenses. BMC Helix ITSM: Asset Management integrates with other BMC Helix applications and offers flexibility to support customized business processes.

 

Release notes and notices Updated 17 Aug 2026

Learn what’s new or changed for BMC Helix ITSM: Asset Management version 26.3, including new features, urgent issues, documentation updates, and fixes or patches. 

Related topics

Known and corrected issues

Support information

​​​​​BMC Helix ITSM 26.3 enhancements

Date

Summary

Reference

July 21, 2026

Enhancements to BMC Helix ITSM: Asset Management 26.3.00 are:

  • Validate CI relationships by using relationship-based monitoring rules
  • The Asset Automation Assignment console is renamed to Data Automation
  • Assign the Data Monitor Admin persona to access the Data Monitor
  • Support for additional models for Data Monitor Insights generated by CMDB Data Quality Agent
26.3 enhancements and patches
June 8, 2026Patch 1 is available to on-premises customers.26.2 enhancements and patches
May 29, 2026There are no new features or enhancements in 26.2.01 release26.2 enhancements and patches
April 22, 2026

Update available in 26.2:

  • Maintain CMDB data accuracy with Data Monitor rules
26.2 enhancements and patches

Managing assets and CIs

As an end user, access and navigate the interface, and work with CIs.

Managing contracts

As an end user, access and navigate the interface, and work with contracts.

Managing software licenses

As an end user, access and navigate the interface, and work with software licenses.

Managing purchase requisitions

As an end user, access and navigate the interface, and work with purchase requisitions.

Tracking costs and charge-backs

As an end user, access and navigate the interface, and work with costs and charge-backs.

Using reports and flashboards

As an end user, access and navigate the interface, and work with reports and flashboards.

Planning

As an administrator, plan the roles and permission groups for your company.

Setting up and going live

As an administrator, set up BMC Helix ITSM: Asset Management for your company.

Administering

As an administrator, configure application preferences for BMC Helix ITSM: Asset Management.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Developing

As a developer, configure Web Services and develop integrations.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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FAQ

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Related documentation

See the documentation of products related to BMC Helix ITSM: Asset Management.

 

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BMC Helix ITSM: Asset Management 26.3