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This documentation supports the 23.3 and consecutive patch versions of BMC Helix Multi-Cloud Broker.To view an earlier version, select the version from the Product version menu.

BMC Helix Multi-Cloud Broker 23.3

BMC Helix Multi-Cloud Broker is an add-on offering for BMC Helix ITSM that enables organizations to effectively manage IT services in a hybrid, multi-provider environment. It provides out-of-the-box integrations to address advanced service management challenges related to cloud services and to enable DevOps teams to work seamlessly with multiple applications.

Release notes and notices Updated 31 Jul 2026

Learn what’s new or changed for BMC Helix Multi-Cloud Broker 23.3, including new features, urgent issues, documentation updates, and fixes or patches.

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Date

Summary

Reference

December 15, 2023

This release includes changes to in-app help

December 8, 2023

No major enhancements



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Integrating BMC Helix ITSM with third-party applications by using BMC Helix iPaaS, powered by Jitterbit

As an administrator, integrate BMC Helix ITSM with third-party applications by using the out-of-the-box integration templates, powered by Jitterbit.

Integrating BMC Helix ITSM with third-party applications by using BMC Helix iPaaS, powered by MuleSoft

As an administrator, integrate BMC Helix ITSM with third-party applications by using the out-of-the-box integration templates, powered by MuleSoft.

Setting up and going live

As an administrator, perform the setup and configure BMC Helix Multi-Cloud Broker to use the out-of-the-box integration templates.

Setting up integrations by using Quick Configuration Guide

As a tenant administrator, refer this section to learn about integrating with vendor applications by using BMC Helix iPaaS and BMC Helix Integration Service.

Administering

As a tenant administrator, assign user roles and permissions, and update configurations post upgrade.

Tracking the quality of cloud services by using the Service Dashboard

As a tenant administrator, refer to this section to learn about integrating with vendor applications by using BMC Helix iPaaS and BMC Helix Integration Service.

Troubleshooting

As a tenant administrator, resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Multi-Cloud Broker documentation.

Related documentation

See the documentation of products related to BMC Helix Multi-Cloud Broker.

 

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BMC Helix Multi-Cloud Broker 23.3